Patient Safety Officer - Quality and Patient Safety team - Mental Health

Job Number: 
Work Type: 
Part Time
Closing Date: 
Wednesday, 20 November 2019

Patient Safety Officer - Quality and Patient Safety team - Mental Health

  • 0.7 FTE permanent position available
  • Registered with appropriate professional body in New Zealand with current practising certificate
  • An integral member of the Serious Event Review team

Our Purpose: Why we do it

When you work with the Canterbury District Health Board, you're part of something very special. We plan, fund and deliver health services to the almost 600,000 New Zealanders that live in the Canterbury region. Our primary goal is to put people at the heart of everything we do.

The Team: What we do

Here at the Specialist Mental Health Services, we believe that by practising the principles of quality improvement and patient safety, we enhance the health care services, increase the job satisfaction of our staff and overall improve organisational effectiveness. We are passionate about continual improvement and learning from serious, adverse events in order to improve care delivery. Based at Hillmorton Hospital, you will be part of the Quality and Patient Safety team, working with quality co-ordinators and clinical teams to improve consumer outcomes.

The Role: Where you fit in

You will be required to lead the serious event review teams and follow up with comprehensive reports on outcomes. Your writing skills will be of a very high standard and you'll have a proven ability to communicate effectively and calmly with consumers, their families and clinicians affected by serious adverse events. With initial mentoring and support, you will be required to analyse information from a range of sources and write a robust review report which will be disseminated to the consumer's family, staff and external agencies.

Your ability to build and maintain professional working relationships will be essential as you work with other members of the Quality and Patient Safety team involved in the incident review processes, co-ordinate and lead a review panel of clinicians from multiple disciplines, and work with clinical teams to ensure learnings are implemented to improve practice.

You will be a Senior, Experienced Registered Nurse, or Allied Health professional, with current annual practice certificate.

Essential experience required:

  • Significant experience in mental health settings
  • Computer literacy
  • High standard of report-writing skills
  • Ability to lead and coordinate a team of health professionals


  • A broad understanding of mental health systems and clinical practice
  • An understanding of Quality and Patient Safety systems and standards

Our Culture: What matters to us

Ko ngā tāngata, te mātua mahi
Putting people at the heart of all we do

Health is ultimately all about people. What's important around here is the way we care for and respect others, the responsibility taken for delivering outcomes, and going about our work with integrity.

Belonging Here: Becoming part of our story

Being part of the Canterbury District Health Board, you will enjoy a fantastic benefits scheme, the opportunity for flexible working arrangements and ongoing focus on your career development.

If this role has sparked your interest but does not match your skills then please visit our careers website and have a look at our roles that better suit your expertise.

Please apply online, or contact us on [email protected]